物流政策

Last updated: November 12, 2026

This policy explains delivery for orders placed with INDUSTRIMAX.

Delivery destinations

We serve customers in the United States. Delivery availability depends on the address and shipping services offered at checkout. If no shipping service is available for your address, contact us before ordering. We do not currently offer international delivery through this store.

Shipping charges

We offer free shipping on U.S. orders. Available shipping services, any order-specific charges and applicable taxes are shown at checkout before payment.

Processing and delivery timing

Free shipping on U.S. orders. Orders ship from China, with estimated delivery of approximately 10 days. This is an estimate, not a guaranteed arrival date; carrier and customs delays can occur. Review the shipping options and any order-specific estimates at checkout.

Processing and carrier transit are separate stages. Business days exclude weekends and public holidays. If we cannot ship within the timeframe stated when you ordered, or within 30 days when no shipment timeframe was stated, we will notify you of the delay and offer the choice of agreeing to a revised shipping date or cancelling for a prompt refund. If we cannot obtain the required consent to a delay, we will cancel the unshipped order and refund it as required by applicable law.

Shipment updates and tracking

We will send a shipment update using the email address entered at checkout. If a tracking number is issued for your shipment, it will be included in the update. Tracking may take time to show the carrier's first scan.

Address changes

Check the delivery address carefully before ordering. Contact us immediately if a correction is needed. We will try to make the change before fulfillment, but cannot guarantee changes after shipment. If an undeliverable parcel is returned, we will contact you to discuss a refund or reshipment and disclose any additional delivery cost before proceeding.

Delays, loss and damage

If a parcel is delayed, missing or damaged, contact us with your order number. We will investigate with the carrier and arrange an appropriate resolution. A tracking status alone does not remove any rights you have under applicable law. Carrier delays do not remove your cancellation or refund rights where those rights apply.

Returns and help

For return instructions, read our Return & refund policy.

Email: blackjaick111194@outlook.com
Phone: +1 (303) 261-5598